{"xsrfToken":"28a06a23284f40bafc08528b21d611341a9e31f0_lout","branding":{"id":"9","key":"jis","name":"JCB ID Support","portalBaseUrl":"/servicedesk/customer/portal/9","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/9/8","theme":{"headerBGColor":"#27292c","headerLinkColor":"#ffffff","headerLinkHoverColor":"#010103","headerLinkHoverBGColor":"#010103","headerBadgeColor":"#010103"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/873c8c84-5174-4ccf-8fab-372de58de07a/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIyYjUyMDUzOC0yYTM3LTRkMzItOTllYi1hNmRjZTg4NjlhNGYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjg3M2M4Yzg0LTUxNzQtNGNjZi04ZmFiLTM3MmRlNThkZTA3YSI6WyJyZWFkIl19LCJleHAiOjE3NDY4Njc0MzQsIm5iZiI6MTc0Njg2NjgzNH0.dg5SJ_VLYsh7UzxOndVVJ4BBhxu7YAq32bDG34wvMhQ&client=2b520538-2a37-4d32-99eb-a6dce8869a4f&mode=fit","logoId":"873c8c84-5174-4ccf-8fab-372de58de07a","isLogoAvailable":true,"helpCenterTitle":"Welcome to the LiveLink Support Centre","sharedPortalName":"LiveLink Support Centre","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"it-IT":{"localeDisplayName":"Italian (Italy)"},"ru-RU":{"localeDisplayName":"Russian (Russia)"},"de-DE":{"localeDisplayName":"German (Germany)"},"en-US":{"helpCenterTitle":"Welcome to the LiveLink Support Centre","sharedPortalName":"LiveLink Support Centre","localeDisplayName":"English (United States)"},"es-ES":{"localeDisplayName":"Spanish (Spain)"},"fr-FR":{"localeDisplayName":"French (France)"},"en-GB":{"helpCenterTitle":"Welcome to the Support Center","sharedPortalName":"LiveLink Support Center","localeDisplayName":"English (United Kingdom)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#fcb026","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/8a24ad9a-ba22-410a-bb4b-e43812cd8391/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIyYjUyMDUzOC0yYTM3LTRkMzItOTllYi1hNmRjZTg4NjlhNGYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjhhMjRhZDlhLWJhMjItNDEwYS1iYjRiLWU0MzgxMmNkODM5MSI6WyJyZWFkIl19LCJleHAiOjE3NDY4Njc0MzQsIm5iZiI6MTc0Njg2NjgzNH0.fPSKX5uDAt9pASdvpMssqYmRddn1_sGq_8llTCR50EQ&client=2b520538-2a37-4d32-99eb-a6dce8869a4f&height=300&mode=fit","bannerMediaApiFileId":"8a24ad9a-ba22-410a-bb4b-e43812cd8391","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"9","key":"jis","projectId":10036,"serviceDeskId":9,"name":"JCB ID Support","description":"<p>Welcome! You can raise a request for JCB ID Support using the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/9","reqTypes":[{"id":"98","name":"Technical support","descriptionHtml":"","callToAction":"Technical support","introHtml":"<p>Technical support for JCB ID - Managing your user access to JCB systems</p>","icon":10520,"iconUrl":"https://jcblivelink.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10520","groups":[19],"key":""},{"id":"102","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10527,"iconUrl":"https://jcblivelink.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[],"key":""}],"reqGroups":[{"id":19,"name":"General"}],"orderMapping":{"19":[98]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"bd57339c-9503-366a-ab7e-d415cbac8e56","appLinkName":"System Confluence","appLinkUrl":"https://jcblivelink.atlassian.net/wiki","spaceKey":"JIS","spaceName":"JCB ID Support","spaceUrl":"https://jcblivelink.atlassian.net/wiki/spaces/JIS","isServer":false},"labels":[],"projectKey":"JID","serviceDeskId":9,"kbLinkDomainURLs":["https://jcblivelink.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":9,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"JID","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIyYjUyMDUzOC0yYTM3LTRkMzItOTllYi1hNmRjZTg4NjlhNGYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDM2IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDY4NjgwMzQsIm5iZiI6MTc0Njg2NjgzNH0.QPU41dbQaqN4LEq2XJIPMzVifLi-9pjUQ_LdkVwqV6g","targetCollection":"upload-project-10036","endpointUrl":"https://api.media.atlassian.com","clientId":"2b520538-2a37-4d32-99eb-a6dce8869a4f","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[]}},"reqCreate":{"id":98,"projectId":10036,"form":{"name":"Technical support","descriptionHtml":"","callToAction":"Technical support","intro":"<p>Technical support for JCB ID - Managing your user access to JCB systems</p>","instructions":"","icon":10520,"iconUrl":"https://jcblivelink.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10520","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"select","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:select","fieldId":"customfield_10134","fieldConfigId":"10276","label":"Region","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[],"values":[{"value":"10239","label":"UK & Ireland","selected":false,"children":[]},{"value":"10241","label":"France","selected":false,"children":[]},{"value":"10242","label":"Germany","selected":false,"children":[]},{"value":"10231","label":"Europe","selected":false,"children":[]},{"value":"10232","label":"North America","selected":false,"children":[]},{"value":"10245","label":"Central America","selected":false,"children":[]},{"value":"10235","label":"South America","selected":false,"children":[]},{"value":"10236","label":"Caribbean","selected":false,"children":[]},{"value":"10248","label":"North Asia","selected":false,"children":[]},{"value":"10249","label":"South Asia","selected":false,"children":[]},{"value":"10250","label":"Central Asia","selected":false,"children":[]},{"value":"10252","label":"East Asia","selected":false,"children":[]},{"value":"10251","label":"Western Asia","selected":false,"children":[]},{"value":"10246","label":"South East Asia","selected":false,"children":[]},{"value":"10237","label":"Middle East","selected":false,"children":[]},{"value":"10244","label":"Africa","selected":false,"children":[]},{"value":"10234","label":"South Africa","selected":false,"children":[]},{"value":"10240","label":"Australia & Oceania","selected":false,"children":[]},{"value":"10247","label":"CIS","selected":false,"children":[]}],"noneOptionRequired":true},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Summary","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"textarea","jiraFieldType":"description","fieldId":"description","fieldConfigId":"","label":"What do you need help with? Provide as much detail as possible","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"},{"fieldType":"attachment","jiraFieldType":"attachment","fieldId":"attachment","fieldConfigId":"","label":"Attach any relevant files","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/9/create/98","requestValidateBaseUrl":"/servicedesk/customer/portal/9/validate/98","calendarParams":{"firstDay":0,"date":"2025-05-10T09:47:14+0100","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"bd57339c-9503-366a-ab7e-d415cbac8e56","appLinkName":"System Confluence","appLinkUrl":"https://jcblivelink.atlassian.net/wiki","spaceKey":"JIS","spaceName":"JCB ID Support","spaceUrl":"https://jcblivelink.atlassian.net/wiki/spaces/JIS","isServer":false},"labels":[],"projectKey":"JID","serviceDeskId":9,"kbLinkDomainURLs":["https://jcblivelink.atlassian.net"]},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":false,"siteKey":"","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIyYjUyMDUzOC0yYTM3LTRkMzItOTllYi1hNmRjZTg4NjlhNGYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDM2IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDY4NjgwMzQsIm5iZiI6MTc0Njg2NjgzNH0.QPU41dbQaqN4LEq2XJIPMzVifLi-9pjUQ_LdkVwqV6g","targetCollection":"upload-project-10036","endpointUrl":"https://api.media.atlassian.com","clientId":"2b520538-2a37-4d32-99eb-a6dce8869a4f","tokenDurationInMins":20},"hasProformaForm":true,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":true,"formTemplateData":{},"linkedJiraFields":[]},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=jcblivelink","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"28a06a23284f40bafc08528b21d611341a9e31f0_lout","baseUrl":"https://jcblivelink.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://jcblivelink.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"2b520538-2a37-4d32-99eb-a6dce8869a4f","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"3153a5e27391436d81a1f06e425b7058","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":false,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}